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We provide public and corporate Agile certified trainings such as CSM, CSPO, CSD, Management 3.0 and Kanban.


We are experts in Digital Transformation.

Agile Training and Coaching

Upcoming classes

About Us

Knowledge21 is a global organization, present in Latin America, United States and Europe, focused on digital transformation of companies willing to become more Agile. Our classes are dynamic, engaging and based on real examples. We do prefer group discussions and a lot of interactions over a slide based lecture. 

We help teams and leaders to deliver high valued products by achieving outstanding productivity levels. 

Here you can see (almost) all the places we have been training and coaching . ;-)

Our Clients

Rafael Sabbagh

Our Trainers

Rafael Sabbagh has over two decades of experience with a variety of enterprise IT projects, programming languages, and software development methods and techniques.

He is a Certified Scrum Trainer (CST) and a member of the Scrum Alliance Board of Directors. He has a master’s in business and a Computer Engineering degree and has over two decades of experience with IT.

 Rafael has done training and consulting in over 20 countries in the last few years, including Peru, Colombia, India, Hong Kong, Canada, USA, Belgium, Switzerland, Spain, UK and many others. He is Brazilian and an European Union citizen, and he speaks Portuguese, English and Spanish fluently.

Marcos Garrido has a master’s in business and has over two decades of experience with IT projects, working with Agile Teams since 2008, teaching Agile to MBA Students at the Catholic University in Rio de Janeiro and Scrum, Lean Startup, Management 3.0 and Facilitation techniques around the globe. 


Garrido spoke in a number of events throughout the world, including 10 Scrum Gatherings (São Paulo, Munich, Orlando (2x), New Orleans, Rio de Janeiro (3x), Phoenix and Prague) and major Agile events in Latin America such as Agile Brazil, Agile in Rio, Agile Recife and Agile Trends. 


As part of the small group of 15 people in the United States with both CEC (Certified Enterprise Coach) and CST (Certified Scrum Trainer) certifications, Garrido has an extensive international experience. He's coaching and teaching classes in Europe, USA and Latin America.

Marcos Garrido

Since 2008, Rodrigo de Toledo has been spreading agile methodologies in Brazil.He has organized events like Agile Brazil (2009/10/11/12), and he has given training for more than 2000 professionals in Scrum, Kanban and Agile practices.

As an agile coach, Rodrigo was able to help several companies, including startups, financial institutes and Brazilian government organizations.

He has worked for more than 10 years in different projects for Petrobras (the Brazilian oil company), playing different roles: senior researcher, software engineer, scrum master and product owner.

In 2010, Rodrigo de Toledo became a Professor at the Federal University of Rio de Janeiro (UFRJ). In 2007 he finished his Ph.D. at the INRIA institute in France. Rodrigo has several academic papers and he has a significant experience as undergraduate and graduate professor.

Rodrigo de Toledo

Working with Agile since 2004, he has been spreading agile methodologies in Brazil and has a highly technical background focusing on Agile practices and automated testing.
He played the role of agile coach and he was also the technical leader of a software development team, which developed a software product which has over 500,000 users

Felippe speaks at the most important Agile events of Brazil, such as Agile Brazil, Scrum Gathering and Agile Trends.

Working as an Agile Coach and Trainer, Carlos Felippe Cardoso has helped many companies including startups, financial institutes and government organizations in Brazil.


Carlos Felippe (CFC)

Certified ScrumMaster (CSM)

A Certified ScrumMaster® helps project teams properly use Scrum, increasing the likelihood of the project's overall success. CSMs understand Scrum values, practices, and applications and provide a level of knowledge and expertise above and beyond that of typical project managers. CSMs act as "servant leaders", helping the rest of the Scrum team work together and learn the Scrum framework. CSMs also protect the team from both internal and external distractions

Knowledge21's CSPO class provides the official Scrum Alliance content, plus present-day additional topics. These include Lean Startup concepts such as product metrics and building products in MVPs.


Learn how to work as a Product Owner. Real life scenarios, group discussions and group assignments will help you learn how to write effective User Stories, how to prioritize your Product Backlog, how to calculate Return on Investment and how to maximize value delivered to your customers. This is an official class provided by a Certified Scrum Trainer with extensive experience as a Product Owner.

Certified Scrum Product Owner (CSPO) + Lean Startup (MVPs and Metrics)

Management 3.0

Management 3.0 is a movement of innovation, leadership and management. It’s about working together to find the most efficient way for a business to achieve its goals while maintaining the happiness of workers as a priority. 

Management 3.0 is a global management revolution that brings together thousands of project managers, mid-level managers, CEOs and entrepreneurs, developing solutions together, using games to encourage employee feedback and team collaboration.

Certified Lean Kanban - LKU

Do you want to learn Kanban and get an International Certification?

In two days, you will practice the concepts of Kanban and will learn how to overcome challenges, such as

  • teams with specialists; 
  • unplanned items; 
  • multiple clients; 
  • development and maintenance of different products; 
  • external dependencies; 
  • extending Agile for the whole organization. 

Come and discover why more people are applying KANBAN with Scrum!

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