mgarrido

About Marcos Garrido

Marcos Garrido is a Certified Scrum Trainer (CST) and Certified Enterprise Coach (CEC) – he is part of a select group of 34 people all over the world holding the two most important Scrum Alliance certifications. Marcos travels all over the world to help companies to learn about Agile and he has vast experience in product management. Read more

Top 5 TED talks for Agilists

Top 5 TED talks for Agilists ScrumMasters, Product Owners, Agile Coaches and Dev Team members have something in common: they know that learning is a non-stop activity. Although we can find everything online these days. Sometimes we are so busy that we forget the basics and purpose behind our practices. So, if you're new to [...]

“Feelings and Paths” Retrospective

Many people complain about a lack of team engagement in retrospectives. The facilitator's role in the ceremony is to guide the participants to reach the desired results - to help them create, to understand them, to accept them. Therefore, it’s also the facilitator's duty to be creative. Nowadays, the "Positive Points," "Negative Points" and "Improvements" [...]

By | 2017-11-16T15:48:57+00:00 November 3rd, 2017|Facilitation, Retrospective, Scrum|0 Comments

Five Fingers: A Facilitation Technique

Five Fingers Have you ever been in a never-ending meeting, discussing things for hours or trying to reach a consensus? It’s stressful, isn’t it? Here I’ll explain a facilitation technique specifically developed for reaching consensus. But what does consensus mean? Contrary to what many people think, reaching a consensus doesn’t mean achieving unanimity – the [...]

By | 2017-12-12T10:25:00+00:00 November 3rd, 2017|Facilitation, Kanban, Scrum|0 Comments

NPS – Measuring Client Satisfaction

The Net Promoter Score (NPS) is a technique that is widely used to measure your customers’ satisfaction with a product offered by you or your company. It’s a simple and practical calculation. As the name implies, the result is the percentage of people who promote your brand/product, or in other words, the percentage of people [...]

By | 2017-11-16T15:51:39+00:00 November 3rd, 2017|Marketing, Product Owner|0 Comments

Replace documentation with short videos

I like to begin my training sessions by asking those involved in project management what their biggest everyday problems are. I ask the group to list five or six main issues, and there is an issue that never fails to make the list: communication problems. And this directly impacts the documentation process. How many times have [...]

By | 2017-08-28T09:59:51+00:00 August 28th, 2017|Scrum|0 Comments

Daily Scrum – Myths and Facts

Two weeks ago, we had the fourth edition of the Regional Scrum Gathering Rio de Janeiro, Brazil. It was the largest one so far, with 500 attendees and 165 people on the waiting list. Jeff Sutherland, creator of Scrum, was there as our guest and Keynote speaker, along with Ademar Aguiar, one of the brightest [...]

By | 2017-11-01T13:29:32+00:00 July 20th, 2017|Daily Scrum, Scrum|0 Comments

P.O. Surprised in the Review? Now what?

I often hear the following statement in my classes: "At the Sprint Review meeting, the Product Owner accepts or rejects the product increment developed by the team during the Sprint." Every time I hear this, I stop what we're doing and start a good conversation with the students to set everything straight. Having worked as [...]

By | 2017-11-01T15:42:19+00:00 May 10th, 2017|Product Owner, Scrum|1 Comment

Controversy: Can the Product Owner participate in the Retrospective?

Despite what people may say, the answer is simple: yes. And it's not only that they can participate, but they MUST participate! The Product Owner is part of the Scrum team, and as a team member, s/he must be present in every retrospective. The PO is part of the team! The objective of a retrospective [...]

By | 2017-11-27T17:50:09+00:00 May 3rd, 2017|Product Owner, Retrospective, Scrum|1 Comment