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Scrum Masters: Who They Are and What They Do

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A lot of people come to me with the question: How do I become a Scrum Master? Or when they become one, they go: “YAY! I’m a Scrum Master, now what?” There are still many doubts about who Scrum Masters are and what they do. Since it’s a profession with a growing demand in the… Read more »

Scrum Master: The Skilled Facilitator

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Roger Schwarz, in his 2002 book “The Skilled Facilitator”, defines the facilitation of a group as “a process in which a person whose selection is acceptable to all members of the group, who is substantively neutral, and who has no substantive decision-making authority diagnoses and intervenes to help a group improve how it identifies and… Read more »

Motivation 3.0 and Scrum

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Motivation 3.0 and Scrum

Daniel Pink, in his book “Drive: the surprising truth about what motivates us” (2009), shares the results of studies showing that an employee’s motivation may work very differently from what we imagine. When work requires only basic, mechanical abilities, like a series of steps with a single result, bonuses work as expected: the more you… Read more »

More Efficient Meetings with Scrum

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Knowledge21 More Efficient Meetings with Scrum (2)

Have you ever been in meetings in which: a lot was discussed but nothing decided; someone said: “Let’s deal with the little 5-minute matters first and then the more important ones.” topics ranged from company aims for the next quarter, to the final score of Sunday’s match; you thought to yourself: “What am I doing… Read more »

Are we actually a team?

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When we talk about agile transformation and digital transformation, companies often form new teams or redefine existing ones. Not long after this change, questions such as “Are we actually a team?” often arise among one or more of the teams. In this article, we take a look at some of the reasons a group of… Read more »

Electrical Circuit Retrospective

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Let’s improve our work! How can we do that? Do an Electrical Circuit retrospective helps to brainstorm improvements. Preparation To begin with, draw an electrical circuit. It consists of: Light bulb: our ideas on how to improve our work (process, product, environment, etc.) Resistor: resistance (challenges, problems) to the ideas working Battery: actions that energize… Read more »

“Feelings and Paths” Retrospective

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Many people complain about lack of team engagement in retrospectives. Because of that, the facilitator’s role is to guide the participants to reach the desired results. That means helping the team to create; understanding and accepting them. Therefore, the facilitator also has to be creative. The basic technique “what went well, what didn’t” fails to… Read more »

Five Fingers: A Facilitation Technique

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Five Fingers Have you ever been in a never-ending meeting, discussing things for hours or trying to reach a consensus? It’s stressful, isn’t it? I would like to show you a facilitation technique developed specifically for reaching consensus. But what does consensus mean? Contrary to what many people think, reaching a consensus doesn’t mean achieving… Read more »

Replace documentation with short videos

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I like to begin my training sessions by asking those involved in project management what their biggest everyday problems are. I ask the group to list five or six main issues, and there is an issue that never fails to make the list: communication problems. And this directly impacts the documentation process. How many times have… Read more »