• World-Class Trainers

    Digital Transformation Experts

  • More than 20 countries

    Global Experience

  • Thousands

    of certified professionals

  • Happiness

    92% satisfaction (NPS)

Products Discovery Workshop

Product Discovery is about being able to empower your team to innovate by using their collective intelligence to solve a real, painful problem for your customer. We will apply consensus and problem-solving techniques to understand and validate the consumer’s pains and gains, establish goals and metrics to verify success and prototype solutions to validate the team’s work against the metrics we set.
Learn from the masters
In a very tight loop of build-measure-learn, this experience will enable you to apply this knowledge in any problem-solving scenario, while maintaining an agile mindset to a business-oriented approach.

Why do products fail?

You have a great idea! Something that’s sure to help a lot of people. You spend months – maybe years – building that thing, and when you launch the results are below expectations. Sometimes the problem is not in your idea per se. Your product could be great for a different market segment, or it needs a little adjustment to fit the right cluster.

We’ve created the Product Discovery Workshop with a set of tools to develop successful products and avoid the trap of launching solutions customers don´t really need.


The course is focused on consolidating values and practices. Immersed in group discussions, group assignments, real-life cases and group dynamics, you will learn:

Classes will be taught in English
  • Product Roles: PO, PM and other acronyms
  • Common Product Challenges in culture and organizations
  • Case study: starting with a real life product challenge
  • Creating consensus among stakeholders and team
  • Know the Customer: Protopersonas
  • Product Strategy: Objectives and Key Results
  • SMART Metrics
  • Minimal Viable Product
  • Product Vision
  • User Story Creation
  • Backlog Prioritization
  • Rapid Prototyping
  • Hypothesis validation


This is official Knowledge21 training and requires no evaluation. To get your certification, just attend the training and participate effectively.


Get twice the value – attend again for more depth or to get a different perspective




invest in your career, future and success!


  • Printed Materials
  • Breakfast, lunch, snacks and beverages provided on both days of training


Andressa Chiara​

Certified as CSP, CSM, CSPO, KMPI, Mgmt3.0 and is an innovation enthusiast of an unusual background. Being a Film bachelor, she has learned the hard lessons of delivering results with tight budgets and having to adapt in harsh unforeseen circumstances. Creating digital products in the technology market since 2008, Andressa specialized in business value maximization, design thinking techniques, lean startup, goal-oriented team building, and building bridges between businesses and customers through top-level delivery.


Knowledge21 is a global organization, present in the United States, Europe, and Latin America, focused on Digital Transformation of companies willing to embrace True Agile practices.

Our growing team of Agile Coaches and Certified Trainers have an extensive worldwide experience with the adoption of an Agile mindset by Teams, middle management and C-level. We trained 17.000 professionals in 21 countries, delivering 20.000 hours of coaching only in 2018.


All Classes

* Please note that these Training dates may be subject to change

North America


South America

Some global clients

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