Our Blog Posts

Root Cause – retrospective resolving problems of the team

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Root Cause Retrospective

Observe the problem One day you wake up feeling unwell, your body feels hot. The thermometer shows 102F. In other words: you have a high fever. Without a second thought, you take an aspirin, the temperature goes down and you feel able to go to work. But when you get there, your body still aches… Read more »

Electrical Circuit Retrospective

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eletrical circuit retrospective by knowledge21

Let’s improve our work! How can we do that? Do an Electrical Circuit retrospective helps to brainstorm improvements. Preparation To begin with, draw an electrical circuit. It consists of: Light bulb: our ideas on how to improve our work (process, product, environment, etc.) Resistor: resistance (challenges, problems) to the ideas working Battery: actions that energize… Read more »

Product Owner: 9 Must-Read Books for your development

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9 must read books for Product Owner

Every day a lot of doubts arise about how to deepen our understanding of the challenges a Product Owner faces.  Speaking about this, we’ve selected a list of 9 books which every Product Owner should read. In fact, they help to better understand the role and responsibilities of a Product Owner. Lean Startup: the Lean Startup methodology… Read more »

Metrics – learn how to measure Agility of organizations and teams

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metrics in domains of knowledge in agility

A team that seeks constant improvement needs to rely on concrete data, and not only on the results. While using metrics for their benefits, without intention to shape behaviors, the team may evolve. When it comes to using metrics, the right mindset is: if we don’t measure – we don’t know where we are. If… Read more »

A step by step guide to horizontal feedbacks with Speedwraps

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Horizontal Feedbacks with Speedwraps

Although the fact that good feedbacks may lead to high-speed human development was already proven many times, companies still neglect this practice, making it extremely formal, bureaucratic and expensive. A process that should be simple and continuous often happens to be annual or semiannual, conducted by people not knowing the nature of the work performed… Read more »

Liquidating the technical debt

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Liquidating the technical debt

The expression “technical debt” was first used by Ward Cunningham. He drew this analogy to monetary debt, like when we borrow money from the bank, and it accumulates interest and makes the debt grow. However, at some point, we need to make a plan to repay it. If you’ve never heard this expression before, Martin… Read more »

“Feelings and Paths” Retrospective

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Many people complain about lack of team engagement in retrospectives. Because of that, the facilitator’s role is to guide the participants to reach the desired results. That means helping the team to create; understanding and accepting them. Therefore, the facilitator also has to be creative. The basic technique “what went well, what didn’t” fails to… Read more »

Five Fingers: A Facilitation Technique

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Five Fingers Have you ever been in a never-ending meeting, discussing things for hours or trying to reach a consensus? It’s stressful, isn’t it? I would like to show you a facilitation technique developed specifically for reaching consensus. But what does consensus mean? Contrary to what many people think, reaching a consensus doesn’t mean achieving… Read more »

NPS – Measuring Customer Satisfaction

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NPS – Measuring Customer Satisfaction The Net Promoter Score is a technique that is widely used to measure your customers’ satisfaction with a product offered by you or your company. It’s also a practical and straightforward calculation. As the name implies, the result is the percentage of people who promote your brand/product or, in other… Read more »