Our Blog Posts

Five Fingers: A Facilitation Technique

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Five Fingers Have you ever been in a never-ending meeting, discussing things for hours or trying to reach a consensus? It’s stressful, isn’t it? I would like to show you a facilitation technique developed specifically for reaching consensus. But what does consensus mean? Contrary to what many people think, reaching a consensus doesn’t mean achieving… Read more »

NPS – Measuring Customer Satisfaction

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NPS – Measuring Customer Satisfaction The Net Promoter Score is a technique that is widely used to measure your customers’ satisfaction with a product offered by you or your company. It’s also a practical and straightforward calculation. As the name implies, the result is the percentage of people who promote your brand/product or, in other… Read more »

Replace documentation with short videos

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I like to begin my training sessions by asking those involved in project management what their biggest everyday problems are. I ask the group to list five or six main issues, and there is an issue that never fails to make the list: communication problems. And this directly impacts the documentation process. How many times have… Read more »

Agility and Moral Harassment in the Workplace

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In this post, we’re going to talk about hostile work environments for individuals, and how agility plays an important role in breaking the patterns that foster moral harassment. What exactly would constitute a threat in the workplace? Losing your job? Losing your salary? Disliking the work that you do? Being treated harshly? Some examples Some… Read more »

Agile Marketing Mindset

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Imagine an extensive and detailed marketing plan that took months to complete. Pages and pages of reports, full of charts and analyses. Financial projections and deadlines. All exactly as prescribed in traditional business planning methods. This is the mindset that many of us learned, and that is still very widespread. But are such detailed and… Read more »

Digital Transformation

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Digital Transformation is the redefinition of the products and services a company offers to fully leverage the opportunities generated by the constantly evolving digital technologies, blurring the digital and physical worlds and changing how it connects with its customers and creates value for them. The most successful startups today were born with a Digital DNA…. Read more »

P.O. Surprised in the Review? Now what?

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I often hear the following statement in my classes: “At the Sprint Review meeting, the Product Owner accepts or rejects the product increment developed by the team during the Sprint.” Every time I hear this, I stop what we’re doing and start a good conversation with the students to set everything straight. Having worked as… Read more »

How far does Agility go?

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It is usually difficult to map the border between what is agile and what isn’t. Making this border clear is important to answer various questions: How much progress is an organization making regarding Agility? What are the points that team needs to improve? What is the next knowledge an individual should acquire on Agile methods?… Read more »