Product Discovery is about being able to empower your team to innovate by using their collective intelligence to solve a real, painful problem for your customer. We will apply consensus and problem-solving techniques to understand and validate the consumer’s pains and gains, establish goals and metrics to verify success and prototype solutions to validate the team’s work against the metrics we set. In a very tight loop of build-measure-learn, this experience will enable you to apply this knowledge in any problem-solving scenario, while maintaining an agile mindset to a business-oriented approach.
Knowledge21 is a global organization, present in the United States, Europe and Latin America, focused on Digital Transformation of companies willing to embrace True Agile practices.
Our classes are dynamic, engaging and based on real scenarios. We do prefer group discussions and creative thinking over the traditional slide-based lecture. We provide an environment that facilitates the exchange of experiences between students and with the trainer.
Through this class, you will understand what conflict is and how to handle different conflict situations as a mediator, using many given tools. You will experiment the tools in immersive simulated conflict situations. You will also understand other possible different roles.
Conflict situations are an important aspect of the workplace and of life in general. When conflict situations are poorly handled, they lead to lower productivity, unhappiness and other conflicts may arise.