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Flight Levels System Architecture


World-Class Trainers

Digital Transformation Experts


of certified professionals

More than 20 countries

Global Experience


92 satisfaction (NPS)

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Flight Levels

The Flight Levels Systems Architecture shows which systems (boards) are needed at which levels of an organization, how they are connected and how coordination can work well. This flow can be created for parts of a company or for the entire organization. Flight Items or Flight Routes show from which sources work comes, which destinations the work goes to in a company and how it gets there.

This makes responsibilities and dependencies clear – the best prerequisite for navigating the work more efficiently through the system. On the way to Flight Levels Flow, your organization will go through a change process. We will show you how to initiate this process (take-off) and with which tools you can advance it.

What Will You Learn?

Business agility is not team sport, but corporate sport. From the strategic to the operational level, agile interactions are necessary.
  • The Difference Between Team Agility and Business Agility
  • What Flight Levels are and what the Flight Levels Flow is
  • Routes on which work moves through the company – Flight Items and Flight Routes
  • Agile interactions: Recognize, represent and manage dependencies
  • Which work is managed at which level?
  • Take-off: Taking off correctly into the change process
  • Bridging the gap between strategy and operation
  • Strategy methods such as OKR in the context of flight levels
  • Mapping of different time horizons: Strategy/Initiatives -> Years, Initiatives/Epics -> Quarters, Stories/Tasks -> Weeks/Days
  • What the connection of (agile) islands/silos causes in the organization

Official Flight Levels Academy Training

This is official Flight Levels Academy training and requires no evaluation. To get your certification, just attend two days of training and participate effectively.


Get twice the value – you can attend again within a year for more depth or to get a different perspective!


invest in your career, future and success!


  • Certification Fee
  • Training Materials
  • Breakfast, lunch, snacks and beverages provided on both days of training **

** Only for face-to-face training

What our clients say about Knowledge21 experience

Why Knowledge21?

Knowledge21 is a global organization, present in the United States, Europe, and Latin America, focused on Digital Transformation of companies willing to embrace True Agile practices.

Our growing team of Agile Coaches and Certified Trainers have an extensive worldwide experience with the adoption of an Agile mindset by Teams, middle management and C-level. We trained 17.000 professionals in 21 countries, delivering 20.000 hours of coaching only in 2018.

Some global clients

Please note that these Training dates may be subject to change

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